Fulfilment Policy

  • User must pay in full to book your room.
  • Green Town Hotels & Resorts will send booking confirmation, itinerary information, cancellation, payment confirmation, refund status, schedule change or any such other information relevant for the transaction or booking made by the User, via e-mail.
  • Confirmation of a booking includes the essential elements such as the description of the service booked and the price will be sent to the customer by email. If the customer does not receive a confirmation email after 24 hours of placing the booking, he/she should contact the customer support team. 
  • Details such as itineraries, and other materials may also be downloaded from e-mail.